Terms of Service

(Effective Date: September 9, 2026)

Welcome to SehatCare.pk. These Terms of Service (“Terms”) govern your access to and use of the SehatCare.pk website, products, and services.

By accessing, browsing, registering on, or purchasing products through SehatCare.pk, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

  1. Acceptance of Terms

These Terms apply to all visitors, customers, registered users, and other individuals who access or use SehatCare.pk.

We reserve the right to update, modify, or replace these Terms at any time. Changes will become effective when posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

  1. Eligibility and Account Registration

Age Requirement

You must be at least 18 years of age to create an account, place orders, or use services that require an account on SehatCare.pk.

By using our website, you confirm that you meet the applicable age requirement.

Account Information

When creating an account or placing an order, you agree to provide information that is:

  • Accurate and complete
  • Current and up to date
  • Relevant to the transaction

You are responsible for updating your information whenever necessary.

Account Security

If you create an account with SehatCare.pk, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.

You should notify us promptly if you suspect unauthorized access to your account.

  1. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on SehatCare.pk are accurate and up to date.

However:

  • Product images may vary slightly from the actual product due to lighting, photography, screen settings, or manufacturer changes.
  • Product packaging may differ from images shown on the website.
  • Availability may change without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information.

We do not guarantee that all product information will always be complete, current, or error-free.

  1. Orders and Purchases

When you place an order through SehatCare.pk, you are submitting a request to purchase the selected products.

We reserve the right to:

  • Accept or decline an order;
  • Cancel an order where necessary;
  • Limit the quantity of products available for purchase;
  • Correct pricing or product information errors;
  • Cancel orders affected by suspected fraud or unauthorized activity.

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Return & Refund Policy.

  1. Pricing and Payment

All product prices displayed on SehatCare.pk are subject to change without prior notice.

The applicable price for an order will generally be the price displayed at the time the order is placed, subject to any pricing or technical errors.

Customers are responsible for providing accurate payment and billing information when required.

  1. Delivery

We aim to process and deliver orders within the estimated delivery timeframe communicated at the time of purchase.

Delivery times may vary depending on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Operational circumstances
  • Unforeseen delays

Once an order has been handed over to our courier partner, delivery is also subject to the courier company’s operational processes.

Customers are responsible for providing a correct and complete delivery address and contact information.

  1. Returns, Refunds, and Replacements

Returns, refunds, exchanges, and replacements are governed by our Return & Refund Policy.

Customers should review that policy before placing an order to understand the applicable conditions and procedures.

In cases where a replacement is approved, SehatCare.pk may arrange delivery of the replacement product while collecting the damaged, defective, or incorrectly delivered product through our courier partner.

  1. Privacy Policy

Your use of SehatCare.pk is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website and services, you acknowledge that you have reviewed and understood our Privacy Policy.

  1. Intellectual Property Rights

All content available on SehatCare.pk, including but not limited to:

  • Logos and trademarks
  • Product images
  • Text and descriptions
  • Graphics and designs
  • Website layout
  • Icons
  • Videos
  • Software and other materials

is owned by or licensed to SehatCare.pk and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, or commercially exploit any website content without our prior written permission.

  1. Acceptable Use of the Website

You agree to use SehatCare.pk only for lawful purposes.

You must not use the website to:

  • Violate any applicable law or regulation;
  • Engage in fraudulent or misleading activities;
  • Attempt to gain unauthorized access to our systems;
  • Interfere with the operation or security of the website;
  • Upload malicious software, viruses, or harmful code;
  • Copy or reproduce website content without authorization;
  • Infringe the intellectual property rights of SehatCare.pk or others;
  • Use automated systems to scrape, collect, or reproduce website content without permission;
  • Impersonate another person or provide misleading information.

We reserve the right to restrict or terminate access to users who violate these Terms.

  1. User-Submitted Content

If you submit reviews, comments, feedback, photographs, or other content to SehatCare.pk, you agree that:

  • You have the right to submit the content;
  • The content does not violate the rights of another person;
  • The content is not unlawful, abusive, fraudulent, defamatory, or misleading;
  • The content does not contain malicious software or harmful code.

By submitting content, you grant SehatCare.pk a non-exclusive, royalty-free right to use, reproduce, display, publish, adapt, or distribute that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

  1. Third-Party Services and Links

SehatCare.pk may use third-party services for payment processing, delivery, analytics, advertising, communication, or other business functions.

Our website may also contain links to third-party websites.

We are not responsible for the content, availability, privacy practices, or policies of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

  1. Disclaimer

SehatCare.pk provides product information for general informational and shopping purposes.

Unless expressly stated otherwise, information available on the website should not be considered professional medical, diagnostic, or treatment advice.

Customers should consult an appropriately qualified healthcare professional where professional advice is required.

  1. Limitation of Liability

To the extent permitted by applicable law, SehatCare.pk shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of, or inability to use, our website or services.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

  1. Termination or Suspension

We reserve the right to suspend or terminate your access to SehatCare.pk if we reasonably believe that you have:

  • Violated these Terms;
  • Engaged in fraudulent or unlawful activity;
  • Misused our website or services;
  • Attempted to compromise website security; or
  • Provided false or misleading information.

Termination or suspension does not affect any rights or obligations that arose before the termination.

  1. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising from the use of SehatCare.pk or these Terms shall be subject to the jurisdiction of the competent courts applicable under Pakistani law.

  1. Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us:

Website: SehatCare.pk
Phone: 0300-6992409
Email: info@sehatcare.pk

We encourage customers to contact us first so that we can try to resolve any concerns promptly and fairly.

By accessing or using SehatCare.pk, you acknowledge that you have read, understood, and agreed to these Terms of Service.